Authentik Canada has chosen Web agency K3 Média for the development of a customer service management module. This business intelligence system will allow Authentik Canada to improve the quality and speed of its customer service.

Authentik Canada is one of a new breed of travel agencies, born with the arrival of the Internet: the Destination Management Company. Proud of its avant-gardism, Authentik Canada can boast of being better able to meet the needs of international travelers when it welcomes them to its homeland, Canada.

Most of the company’s business activities are performed through its Website, and most of its customers are from Europe. This customer service management solution is the logical continuation of the development of an intelligence system.